Troubleshooting ProSight

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Shahar Keren

The following article details the behavior of the ProSight system during various use cases, listing the expected video behavior and OSD (On-Screen-Display) messages.

Power source issue:

In case of power source issue, either having too low voltage or disconnected, the “Camera Disconnected” OSD message will appear:

Solution:

Please validate the power source voltage. Battery voltage is presented via telemetry information provided by ProSight.

ProSight Camera disconnect:

In case the ProSight camera cable gets detached, one can expect the following video behavior:

Solution:

After disconnecting the power source, make sure that the MIPI Cable between the HD transmitter and the camera is firmly attached.

RF Signal Interference:

When other 5.8 GHz systems (ProSight or Analog) use the same frequency and create signal interference, the ProSight video may look like this:

In order to solve this issue, please refer to the following article: Multi-System With CONNEX ProSight

Video behavior when reaching range limits:

The following video demonstrates the video behavior when approaching and going beyond the ProSight system’s range limit:

The link range depends on the flight scenario and may vary according to extreme flight maneuvers and antennas setup.

Solution:

Please be aware to follow the antenna guidelines in order to achieve the best range and video quality performance:

Antenna Guidelines

Black Screen on Goggles:

If you encounter any of the following issues:

  • Black screen on your goggles

  • Sudden video drops

We recommend to check your HDMI cable, connecting the HD receiver to your goggles/monitor. If you have a recorder in-between the HD receiver and the goggles, please check both cables, or connect the HD receiver directly to your goggles.

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