Unregistering Ground Units (Windows / MAC)
Submit a requestThere are two options for unregistering Ground Unit(s) from an Air Unit, as described in the procedures below:
Unregistering one device at a time
Unregistering all devices simultaneously
To view a video about unregistering Ground Units, click here.
To unregister a single device:
Make sure that the computer on which the CONNEX Management application is installed is connected to the Internet and is connected to the Air Unit via a Micro USB cable.
Launch the CONNEX Management tool by double-clicking its desktop icon.
-
Click the Link Configuration tab.
The lower right portion of the window displays a list of Ground Units registered with the Air Unit, as shown here:
To unregister a Ground Unit, click on the X button in the relevant row (marked in RED in the image above).
To unregister all Ground Units:
Make sure that the computer on which the CONNEX Management application is installed is connected to the Internet and is connected to the Air Unit via a Micro USB cable.
Launch the CONNEX Management application by double-clicking its desktop icon.
-
Click the Link Configuration tab.
The lower right portion of the window displays a list of Ground Units registered with the Air Unit, as shown here:
Click the Unregisterall receivers button (marked in RED in the image above).